Water damage & insurance claims · Erlangen, Bavaria · since 2006
Keramika Wilfried Weber
Water damage? Small repairs welcome — direct billing with your insurer possible.
Water damage & insurance claims · Erlangen, Bavaria · since 2006
Water damage? Small repairs welcome — direct billing with your insurer possible.
Water damage in the bathroom. A loose tile on the balcony. A torn silicone joint. Most master craftsmen want only the big jobs — we come for small repairs too, and we bill your insurance directly.
How it works · Four steps
Call us or send a photo via WhatsApp — we will tell you right away whether and how we can help.
Appointment usually within one week. We inspect the damage and document everything for your insurer.
Audit-ready format for household or building insurance. On request we bill your insurer directly via assignment of claim.
Matching tiles, waterproofing per DIN 18534, handed over broom-clean. Usually without construction chaos — even in occupied flats.
On request we settle directly with your insurer via assignment of claim — you do not have to pay upfront. Quote in an audit-ready format, usually within 48 hours of the on-site assessment.
Specialty since 2006: water damage in bathrooms and balconies. Demolition of damaged tiles, waterproofing per DIN 18534, like-for-like re-laying. Direct billing with the insurer on request.
Contents, building and tap-water insurance claims. We coordinate with the loss adjuster and prepare an audit-ready quote in the insurer's standard format.
Loose tile, torn silicone joint, hollow spots, leaking balcony. Appointment usually within one week, clean work without construction chaos.
Yellowed, blackened, brittle — a frequent cause of water damage. Cut out, fungicidal silicone replaced — usually in one morning.
Replacing damaged single tiles without full re-laying. Sourcing for colour/format mismatches, precise removal, clean re-setting.
Loose tiles, cracks, hollow spots, damaged joints. Tap-test diagnosis, reactive resin from Mapei or ARDEX, like-for-like grouting.
Leaking balcony — water seeping into rooms below. Full restoration per German flat-roof guidelines, Schlüter-KERDI bonded waterproofing.
Sealed per DIN 18534, sloped screed that actually drains. Also restoration after water damage.
Built to DIN 18040-2. Eligible for KfW & care-insurance subsidies — we advise on grants and execute what is genuinely usable.
Full bathroom renovations also available — from demolition to handover. But our focus: small, fast jobs.
Common questions · Insurance & process
Tap-water damage to the building (tiles, waterproofing, screed) is usually covered by building insurance; movable items by contents insurance. At the assessment we document the damage so your insurer receives everything they need — the coverage decision always rests with your insurer.
You assign your reimbursement claim to us — we settle directly with your insurer and you do not have to pay upfront. It is a one-sided declaration you sign; no partnership with the insurer is required.
Usually within one week. Send us a photo of the damage via WhatsApp in advance — that helps us assess the work and often respond faster.
Assessment and quote are free. You receive it in an audit-ready format, usually within 48 hours of the on-site visit — ready to submit to your insurer.
Yes — explicitly. A single loose tile, a torn silicone joint, a leaking balcony corner: exactly these repairs are our focus. Most are done within one morning.
Top advice and professional, clean execution. A contact person was always reachable.
Google review · Erlangen
Keramika Wilfried Weber
Master tile setter
Water damage? Same-week appointment
Service area
Erlangen,
Mid-Franconia.